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Terms of Service

Last updated: January 1, 2025 | Effective: January 1, 2025

These Terms of Service ("Terms") govern your access to and use of the Another platform, website, and related services (collectively, the "Services") provided by Another, Inc. ("Another," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our Services, you confirm that you are at least 18 years of age, have the legal authority to enter into these Terms on behalf of yourself or the organization you represent, and agree to comply with these Terms and all applicable laws and regulations.

If you are using the Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, "you" and "your" will refer to that entity.

2. Description of Services

Another provides a software platform for consumer brands to manage secondary inventory, including but not limited to:

  • Inventory intake, grading, and valuation tools
  • Multi-channel inventory routing and disposition management
  • Integration with third-party warehouse management systems, ERPs, and e-commerce platforms
  • Analytics and reporting dashboards
  • Channel execution and transaction management services

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

3. Account Registration and Security

3.1 Account Creation

To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Use a strong, unique password for your account
  • Not share your credentials with any third party
  • Notify us immediately at hello@joinanother.org if you suspect unauthorized access to your account
  • Log out of your account after each session on shared devices

Another will not be liable for any loss or damage arising from your failure to maintain account security.

4. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services in any way that violates applicable federal, state, local, or international laws or regulations
  • Upload or transmit false, inaccurate, misleading, or fraudulent inventory data
  • Impersonate any person or entity or falsely represent your affiliation with any person or entity
  • Attempt to gain unauthorized access to any portion of the Services, other accounts, or systems connected to the Services
  • Use automated scripts, bots, or scraping tools to access the Services without our express written permission
  • Interfere with or disrupt the integrity or performance of the Services or the data contained therein
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software component of the Services
  • Use the Services to engage in any form of competitive intelligence, benchmarking, or to develop competing products
  • Violate the privacy rights of other users or third parties

5. Intellectual Property

5.1 Our Intellectual Property

The Services and their entire contents, features, and functionality — including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof — are owned by Another, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 License to Use Services

Subject to your compliance with these Terms, Another grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes during the term of your subscription or service agreement.

5.3 Your Content

You retain ownership of all data, content, and materials you upload or input into the Services ("Your Content"). By uploading Your Content, you grant Another a non-exclusive, worldwide, royalty-free license to use, process, and store Your Content solely to provide the Services to you. We will not share or disclose Your Content to third parties except as described in our Privacy Policy or as required to provide the Services.

6. Fees and Payment

6.1 Subscription Fees

Access to certain features of the Services requires payment of fees as described in your order form, subscription agreement, or as listed on our pricing page. All fees are in US dollars unless otherwise specified.

6.2 Payment Terms

Fees are due in advance for the applicable billing period. You authorize Another to charge your designated payment method for all applicable fees. If your payment method fails, we may suspend your access to paid features until payment is received.

6.3 Refunds

Except as required by applicable law or as expressly stated in your service agreement, fees paid are non-refundable. If you believe you have been charged in error, contact us at hello@joinanother.org within 30 days of the charge.

6.4 Price Changes

We reserve the right to change our fees at any time. For existing subscribers, price changes will take effect at the start of the next billing cycle following 30 days' prior notice.

7. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential ("Confidential Information"). This obligation does not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party before disclosure; (c) is independently developed by the receiving party; or (d) must be disclosed by law.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, ANOTHER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

ANOTHER DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ANOTHER, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES.

IN NO EVENT SHALL ANOTHER'S TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE FEES PAID BY YOU TO ANOTHER IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

10. Indemnification

You agree to defend, indemnify, and hold harmless Another and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

11. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease. Provisions that by their nature should survive termination — including intellectual property provisions, warranty disclaimers, indemnification, and limitations of liability — will survive.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in New York, NY, in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page with a new "Last updated" date and, where appropriate, by sending an email notification. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

14. Contact Information

If you have questions about these Terms, please contact us:

  • Email: hello@joinanother.org
  • Legal inquiries: legal@joinanother.org
  • Mailing address: Another, Inc., Attn: Legal Team, New York, NY 10001
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