Privacy Policy

Last updated: January 1, 2025 | Effective: January 1, 2025

Another, Inc. ("Another," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website joinanother.org or use our platform and services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when you:

  • Create an account or register: name, email address, company name, job title, phone number, and password
  • Contact us: information submitted through our contact forms, demo requests, or direct emails
  • Use our platform: inventory data, transaction records, user preferences, and communications within the platform
  • Subscribe to our newsletter or blog: email address and communication preferences
  • Participate in surveys or research: responses and feedback you provide

1.2 Information Collected Automatically

When you visit our website or use our services, we automatically collect certain technical information:

  • Log data: IP address, browser type and version, pages visited, time and date of visits, time spent on pages, referring URLs
  • Device information: device type, operating system, unique device identifiers
  • Cookies and tracking technologies: as described in our Cookie Policy
  • Usage data: features used, actions taken within our platform, error logs

1.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Business partners and integration providers when you connect their services to our platform
  • Analytics providers who help us understand how our services are used
  • Marketing partners and lead generation services
  • Publicly available sources such as LinkedIn for business contact enrichment

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing and Improving Our Services

  • Creating and managing your account and providing access to our platform
  • Processing transactions and fulfilling contractual obligations
  • Providing customer support and responding to your inquiries
  • Improving, personalizing, and expanding our services
  • Developing new features and products based on usage patterns
  • Monitoring and analyzing usage and trends to improve user experience

2.2 Communications

  • Sending transactional emails (account confirmations, password resets, platform notifications)
  • Sending product updates, company news, and marketing communications (with your consent where required)
  • Responding to comments, questions, and requests
  • Sending you technical notices, security alerts, and administrative messages

2.3 Legal and Safety Purposes

  • Complying with applicable laws, regulations, and legal processes
  • Protecting the rights, property, and safety of Another, our users, and the public
  • Detecting, investigating, and preventing fraudulent transactions and other illegal activities
  • Enforcing our Terms of Service and other agreements

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors and service providers that perform services on our behalf, such as cloud hosting, data analytics, email delivery, customer support tools, and payment processing. These providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.

3.2 Business Transfers

If Another is involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, government agency request, or subpoena).

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Account data: retained for the duration of your account plus 3 years after account closure
  • Transaction data: retained for 7 years for financial and legal compliance purposes
  • Marketing data: retained until you unsubscribe or request deletion
  • Log and analytics data: typically retained for 12–24 months

5. Your Privacy Rights

5.1 All Users

Regardless of your location, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of marketing communications at any time
  • Lodge a complaint with a supervisory authority

5.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we have collected, used, disclosed, and sold
  • The right to delete personal information we have collected from you
  • The right to correct inaccurate personal information
  • The right to opt out of the sale or sharing of your personal information
  • The right to limit the use of sensitive personal information
  • The right to non-discrimination for exercising your CCPA/CPRA rights

To exercise your California privacy rights, contact us at privacy@joinanother.org or call us at the number listed below.

5.3 EEA, UK, and Swiss Residents (GDPR)

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) and applicable local laws, including rights to access, rectification, erasure, restriction, portability, and objection. Our legal bases for processing include contract performance, legitimate interests, and consent where required.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS/SSL) and at rest (AES-256)
  • Access controls and authentication requirements for our systems
  • Regular security assessments and penetration testing
  • Employee training on data security and privacy practices
  • Incident response procedures for data breaches

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. International Data Transfers

Another is headquartered in New York, NY, USA. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We take steps to ensure that such transfers comply with applicable data protection laws, including using Standard Contractual Clauses for transfers from the EEA.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe we have inadvertently collected information from a minor, please contact us at privacy@joinanother.org.

9. Third-Party Links

Our website and platform may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page with a new "Last updated" date, and, where required by law, by sending you an email notification. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your request within 30 days (or the timeframe required by applicable law).

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